What's all this about scamming?
So first of all, can I say thanks for checking my website out, I really appreciate it!
I'm just a guy who loves Warhammer and 40K, and I post videos and do live streams on my YouTube channel about this fantastic hobby!
Over the last few years we have created an amazing community, and as I always say, the best community anyone could wish for. We live for the banter, and my (often) nightly streams truly are fun filled events!
But the Scams?
Over time we have created memes and banter related to the hobby and community, and for some reason, the Scam thing just came about organically, I promise!... (my lawyer says to say: I can neither confirm nor deny... ;-) ) so please take anything scam related on this website as light hearted banter, with a pinch of salt, and in the tongue-and-cheek way it is meant!
We're here to have fun, and if I can make a few people smile and enjoy their day just a little bit more, then I've achieved something worthwhile.
Please join the ride, come and watch a stream or two, and if you like what I do, consider joining the community through Discord by becoming a member on YouTube and linking your youtube account to discord, instructions here.
See you on the stream!
Delivery Info
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and public holidays.
Delivery Methods
We offer standard delivery options. The delivery time will vary based on your location.
UK Delivery Fees / Time
Delivery charges are calculated based on the weight/size of your order and your delivery address. The total shipping cost will be displayed at checkout before you complete your purchase. For digital items, there is no delivery charge. *Although there should be, Val has to walk from one room to the next!
Tracked 48 - 1-3 working days - £3.99
GOD Tier Members - Message Valrak for your bonus free item, you know who you are!
International Shipping
International shipping to select countries. Shipping costs and delivery times for international orders will be calculated at checkout.
Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order's progress through our website or the carrier's website.
Returns and Refunds Policy
No Pity. No Remorse. No Refunds!
Actual Returns Policy:
Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please initiate the return process within 14 days of receiving your order.
Return Process
To initiate a return, please contact our customer support servitor at support@cmvalrak.com. Provide your order number and details about the items you wish to return, and we'll guide you through the return process.
Refund Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchanges
We currently do not offer direct exchanges. If you need a different size or product, please return the original item and place a new order.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions on how to proceed with the return or exchange.
Contact our support servitors with any further questions.
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